Privacy Policy

Digitall Technology ("we", "us", or "our") operates the website digitall-technology.uk and develops the StockPilot WMS and CMMS desktop software products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1 Information You Provide

• Contact Information: Name, email address when you contact us, subscribe to updates, or purchase a license.
• Payment Information: Processed securely by our payment processor (Paddle.com Market Limited). We do not store your credit card details.
• Support Requests: Information you provide when contacting support.

1.2 Information Collected Automatically

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Cookies: We use essential cookies for website functionality. No third-party tracking cookies are used without your consent.
• Analytics: We may use Google Analytics to understand website traffic patterns. This data is anonymized.

1.3 Desktop Software

Our desktop applications (WMS/CMMS) store all data locally on your computer using a local database. We do not access, collect, or transmit your business data unless you explicitly opt into the cloud sync feature.

2. How We Use Your Information

• To provide and maintain our services
• To process transactions and send license keys
• To send product updates and support communications
• To improve our website and products
• To comply with legal obligations

3. Third-Party Services

We use the following third-party services:

• Cloudflare: Website hosting, DNS, and security (CDN, DDoS protection)
• Paddle: Payment processing, Merchant of Record, license key management, and tax compliance
• Google Analytics: Website analytics (optional, anonymized)
• GitHub: Software distribution via GitHub Releases

Each third-party service has its own privacy policy governing the use of your information.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Transaction records are kept for accounting and legal compliance purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, secure payment processing, and access controls.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@digitall-technology.uk.

7. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@digitall-technology.uk
• Website: digitall-technology.uk